Shipping policy

Shipping Policy

Thank you for shopping with Broadway Ecommerce Limited T/A Nadia Danish. Below you will find everything you need to know about our shipping process.

Processing Times

All orders are processed within 2–3 business days after receiving your order confirmation email (excluding Saturday, Sunday, Bank and Public Holidays).

You will receive a dispatch confirmation once your order has been shipped.

Delivery Information (UK Only)

We currently ship within the United Kingdom only.

Delivery times may vary depending on the product and fulfilment method. Some items are shipped directly from our manufacturing or fulfilment partners.

Estimated delivery timeframes will be clearly displayed at checkout before you complete your purchase.

Shipping Partners

We primarily use trusted courier services such as Royal Mail and DPD to deliver your orders.

In some cases, we may use alternative delivery partners to ensure your order arrives as quickly and efficiently as possible.

Shipping Costs

Shipping costs are calculated at checkout.

We may offer:

  • Free shipping, or

  • Shipping fully covered by us on selected products or promotions

Any applicable shipping charges will always be clearly displayed at checkout.

Split Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times. This allows us to deliver your items as efficiently as possible.

Shipping Delays

While we aim to deliver your order within the estimated timeframe provided at checkout, delays may occur due to factors outside our control, including:

  • High demand or stock availability

  • Courier delays

  • Operational disruptions

We appreciate your patience in such situations.

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

We are not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned to us due to incorrect or incomplete address details, additional shipping charges may apply to resend the item.

Lost or Missing Orders

If your order has not arrived within the estimated delivery timeframe provided at checkout, please contact us at sales@nadiadanish.co.uk.

We will investigate the issue and work towards a suitable resolution.

Important Information

By placing an order, you acknowledge and accept the delivery timeframes presented at checkout.

Contact

If you have any questions regarding shipping, please contact us at: sales@nadiadanish.co.uk